- Place interest of our customers
and their satisfaction with our services first
- Make active efforts to
understand needs of our customers, seek feed back and provide relevant useful
and innovative solutions to their needs/test
results as per national/international standards or as per customer requirements
- Follow a path of continual
improvement with involvement, motivation and competency enhancement of our
employees and working system through appropriate training of employees,
constant reviews and familiarize them with the quality documentation and
implement the policies and procedures in their work.
- To continually upgrade
ourselves to changes in industry practices, codes or in national/international
standards to meet all requirements in maintenance of nabl accreditation.
- Management ensures independence
of judgement competence, impartiality & integrity in relation to tests
conducted by laboratory.
- Management committed to
maintain management system as per requirement of the international standards of
iso\iec 17025 and to continually improve.
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